Terms & Conditions

1. Acceptance of Terms

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Description of Services

UGC Agency provides user-generated content marketing services, including but not limited to:

• UGC content creation and curation
• Creator management and briefing tools
• Performance tracking and analytics
• Content calendar planning tools
• ROI calculation and reporting services
• Marketing strategy consultation

3. User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to create an account

Account Responsibilities

• You are solely responsible for all activities under your account
• You must not share your account credentials with others
• You must keep your account information up to date

4. Acceptable Use Policy

You agree not to use our services for any unlawful or prohibited activities, including:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights of others
• Transmitting harmful, offensive, or inappropriate content
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our services
• Using automated systems to access our services without permission

5. Intellectual Property

Our Content

All content, features, and functionality of our website and services are owned by BlueBuck Research (Media) LLP and are protected by copyright, trademark, and other intellectual property laws.

User Content

• You retain ownership of content you create using our tools
• You grant us a limited license to host and display your content as necessary to provide our services
• You represent that you have the right to use and share any content you upload

6. Payment Terms

Service Fees

• Fees for services are as specified on our website or in your service agreement
• All fees are quoted in Indian Rupees (₹) unless otherwise specified
• Fees are due according to the payment schedule agreed upon
• We reserve the right to change our fees with 30 days' notice

Payment Processing

• Payments are processed securely through third-party payment providers
• You are responsible for providing accurate billing information
• Failed payments may result in service suspension

7. Service Availability

We strive to provide continuous service availability, but we do not guarantee uninterrupted access. We may suspend services for maintenance, updates, or other operational needs with reasonable notice when possible.

8. Limitation of Liability

To the fullest extent permitted by law:

• Our services are provided "as is" without warranties of any kind
• We shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you for our services
• We are not responsible for third-party content or services

9. Indemnification

You agree to indemnify and hold harmless BlueBuck Research (Media) LLP from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Termination

Termination by You

You may terminate your account at any time by contacting us. Upon termination, your access to paid services will continue until the end of your current billing period.

Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities.

11. Data and Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website. Your continued use of our services after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.