Thank you for choosing to be part of our community at BlueBuck Research (Media) LLP, holding company of UGC Agency ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy.
1. Information We Collect
Personal Information You Provide
- Account Information: Name, email address, company name when you sign up
- Contact Data: Information you provide when contacting us for support
- Service Data: Content you create using our tools (calendars, briefs, tracking data)
- Payment Information: Billing details processed securely through third-party providers
Information Automatically Collected
- Usage Data: How you interact with our website and services
- Device Information: Browser type, operating system, IP address
- Cookies: Small data files stored on your device for functionality and analytics
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing and maintaining our UGC tools and services
- Processing your account registration and authentication
- Sending you important updates about our services
- Responding to your customer service requests
- Improving our website and user experience
- Sending marketing communications (with your consent)
- Detecting and preventing fraud or security issues
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:
- Service Providers: Trusted third parties who help us operate our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In connection with a merger, sale, or acquisition
- Your Consent: When you explicitly authorize sharing
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Industry-standard encryption for data transmission
- Secure servers and regular security audits
- Limited access to personal information by authorized personnel only
- Regular backups and data recovery procedures
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Improve our services through analytics
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
9. Third-Party Links
Our website may contain links to third-party websites. This privacy policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: privacy@makeugc.in
- Company: MakeUGC.in
- Address: 3rd Floor, 4G, KrishtiKunja, Airport, Kolkata, India
- Mobile: +91 9239161632